PRIVACY POLICY
OUR PRIVACY POLICY
Brainypay is committed to protecting the privacy and security of our users and merchants. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and transactional information when you use our website, platform, and payment gateway services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
a. Information You Provide to Us:
Personal Identification Information: Name, email address, phone number, billing/shipping address, PAN, Aadhaar or other government-issued ID (where applicable for compliance purposes).
Business Information: Business name, type, GST number, incorporation documents, bank account information, etc.
Payment Information: Credit/debit card information, UPI ID, wallet data (where relevant).
Support Requests: Any personal information that you supply in contact with our support staff.
b. Automatically Collected Information:
Device and Log Information: IP address, browser type, device information, access time, accessed pages, and referrer pages.
Cookies and Tracking Technologies: For improving the user experience, analytics, and anti-fraud.
2. How We Use Your Information
We use the information gathered for:
- To authenticate your identity and perform KYC/AML checks.
- To securely process and settle transactions.
- To detect and prevent fraud.
- To meet legitimate requirements under legislation and regulatory bodies.
- To assist the customer and enhance the user experience.
- To send you notifications regarding our services, security alerts, and updates.
- For our internal use research and development of products.
3. Disclosure and Sharing of Information
We will only disclose your information in the following circumstances:
With Service Providers: Such as payment processors, banking institutions, cloud hosts, and fraud detection agencies, under confidentiality arrangements.
For Legal and Regulatory Compliance: Where necessary because of a subpoena, court order, or legal proceeding, or to determine/avail our legal rights.
Business Transfers: When business assets are being acquired, merged, or sold, your information will be transferred to the acquirer as part of the business.
With Your Consent: When you agree to the transfer of certain information to third-party services.
4. Data Security
We use industry-standard security practices like SSL encryption, tokenization, two-factor authentication (2FA), and recurring security audits to safeguard your data.
We do our best, but no site will ever be 100% secure. Use our services responsibly, and inform us of any suspected security problems.
5. Data Retention
We only store your personal data for as long as is required to complete purposes set out in this policy and for legal, tax, or regulatory purposes.
6. Your Rights and Choices
You have the following rights depending on where you are:
Right of access, correction, or erasure of your personal data.
Right to object to or limit certain processing activities.
Right to withdraw consent at any time (where this is an option).
Right to data portability (where this is an option).
In an effort to protect these rights, please contact us at [Insert Contact Email]. We shall verify your identity prior to proceeding with any action.
7. Cookies Policy
We use cookies to enhance user experience, store your preferences, and monitor usage for analytics purposes. Cookie controls are adjustable through your browser settings.
8. Third-Party Links
Our services may contain links to other websites. We have no control over the third-party websites’ privacy practices or their content. Read their privacy policies separately.
9. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly gather any personal data from children. If you are sure that we have, let us know immediately.
10. Changing This Privacy Policy
We can modify this Privacy Policy at any time. Any such modification will be posted on this page with an updated “Effective Date.” We recommend that you visit it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us at:
Brainypay Technologies Pvt. Ltd.
6th Venugopal Street, Mogappair West Main Rd, VGP Nagar, Mogappair West, Chennai, Tamil Nadu 600037
Email: brainypaytechnologies@gmail.com
Phone: 7200440985
Usefull Links
Visit Us
- 6th Venugopal Street, Mogappair West Main Rd, VGP Nagar, Mogappair West, Chennai, Tamil Nadu 600037
- 04446902544